NEW YORK CITY

 



MISTRESS TROY Professional Dominatrix Manhattan NYC does not like cancellations and you must adhere to Her rules or you will be permanently dismissed

Cancellations

Cancellations, "no-shows," and other scheduling problems happen frequently in the BDSM arena and they are a major source of frustration and disruption for professional Dommes. Last-minute cancellations are especially problematic; not only has time been blocked-out that could have been made available to other clients, submissives, masochists and slaves, but in My case a great deal of time and energy has already been invested in preparing Myself and My dungeon for the cancelled scene. In order to avoid the wasted time, lost income, and emotional and mental turmoil of last-minute cancellations, the following rules apply to all sessions scheduled with Me:

CANCELLATION PROCEDURES

If you have to cancel a session and are unable to reach Me directly, leave a phone message AND send an e-mail.

To clarify what a "session" means and what a "cancellation" means:

If you cancel a session within 24-hours I may not see your e-mail nor hear your voice message until I am at My dungeon preparing for our scene an hour beforehand (see My “Important” page to learn why). It is extremely unlikely I will be able to fill the time you booked with another paid session on such short notice.

If you cancel without proper notice, DO NOT ask the following:

  1. “When can we reschedule?” as if there is not a problem. Everyone I see must agree to adhere to My cancellation policies before I will grant a Phone Interview; therefore, everyone should know the consequences of last-minute cancellations. I do not want to be put in the position of having to “chase you down” for My tribute. The only response you will get from Me to a last-minute cancellation is a link to this page until I have received the tribute you owe Me.
  2. “What should I do?" or "What can we do?” You should submit the tribute you owe Me as quickly as possible.

CANCELLATION POLICIES

Weekday Sessions (Monday - Friday)

Weekday sessions require 24-hour notice for cancellations. Less than 24-hour notice will result in you having to submit the full tribute required for the entire time you booked before I will communicate with or schedule another session with you. In the case of a Phone Interview or Phone Session you forfeit the tribute you submitted.

Weekend Sessions (Saturday and Sunday)

Weekend sessions must be canceled by 12:00 noon (My time) on the preceding THURSDAY of that week to avoid penalty. Any weekend session canceled after 12:00 noon of the preceding Thursday will require payment of My full tribute before I will communicate with or schedule another session with you.

"Yellow Dates"

If I rearrange My schedule to book a session with you on a “Yellow Date” (see My “Calendar” page for the definition), the full tribute is required for the time you booked no matter how much notice you give for a cancellation.

Overnight Sessions

Overnight sessions (16 hours or longer) require a 50% non-refundable deposit to hold the time. If you cancel with 1 week (7 full days) notice, the deposit can be applied towards a session that takes place within 30 days of the original session date. If 1 (one) week notice is not given, you forfeit the deposit.

Arriving Without My Tribute

If you arrive for a session without My tribute you will be instructed to leave and I will not see you again until I have received the full tribute for the time you booked.

Repeat Cancellations

If you cancel two consecutive sessions with the proper notice, or I discover some other unacceptable cancellation pattern, a non-refundable 100% deposit for My time will be required before I will schedule a session with you.


SUBMITTING CANCELLATION FEES

All required monies should be submitted to Me by using one of the methods listed on My "Payment Options" page.



I am a reasonable person and I understand that cancellations sometimes occur. However, I have received a disproportionate amount of last-minute cancellations involving every type of personal tragedy imaginable. Regardless of how extreme your circumstances may be, simple common courtesy is all that is required to avoid the enforcement of the above polices.